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Frequently Asked Questions
What do you need to use the Presso machine?
You need a valid credit card, a smart phone with QR code scanning capability, and a hanger to hang your garment after it has been pressed.
How much does it cost to use the machine?
Presso will be free to use for a limited time. After that time pricing will be determined by your property management team.
Can I Presso children's clothing?
Because of size constraints the current Presso machine does not press children's clothes or non-standard sizes. Please let us know if you would like that feature by contacting Success@getpresso.com
Does Presso use any chemicals to clean my garments?
Presso does not use any of the harsh chemicals that traditional dry-cleaners use, such as Tetrachloroethylene / Perchloroethylene and N-propyl bromide.
We use sanitized steam and organic eco-friendly cleaning liquids to process your garment.
What garments can be handled?
Presso can clean and press shirts, polos, delicate blouses, trousers, suit jackets, scrubs, T-shirts, short and medium length dresses, pants, ties, and coats. Currently, we do not support full-length gowns, electronic blankets, or leather jackets.
Can Presso clean only one garment at a time?
For the best performance we recommend using the Presso machine for one garment at a time. However, you can experiment with your own clipping techniques.
We always appreciate seeing creative techniques our users come up with.
Share your photos with us at success@getpresso.com
What fabrics can be put inside the machine?
The Presso machine is able to handle most strong to delicate fabrics due to its gentle tumble-free cleaning technology. Presso has already cleaned 100% silk, polyester, cotton, wool, linen, rayon, etc. We recommend against using natural leather and suede due to the moisture in the steam.
