- Reports to: Head of Revenue Operations
Presso is an Atlanta-based Hardware-Robotics company harnessing the power of technology to create the first line of on-demand, energy-efficient, express garment care machines. We are seeking a highly skilled and motivated Strategic Account Executive to help lead our Business Development endeavors within the Laundry Centers industry. As a pioneer in the garment care industry, Presso is committed to creating cutting-edge, eco-friendly solutions that redefine the way we care for our clothes.
Working closely with cross-functional teams, you will have the opportunity to shape the future of garment care technology while making a positive impact on the environment. If you thrive in a fast-paced, collaborative environment and are ready to take on the challenge of driving growth for an innovative company, we invite you to join the Presso team as a Strategic Account Executive.
The Strategic Account Executive – Laundry Centers plays a critical part within the Revenue Operations department at Presso in ensuring the company’s overall business development strategy, top-line revenue generation, and strategic partnership positioning as the organization continues to scale.
The Laundry Centers Strategic Account Executive’s Core Responsibilities include (but are not limited to):
- Ownership of Full Lifecycle Management from Lead or Prospect to Client and beyond.
- Ownership of Full Data Management within Hubspot for associated Deals, Contacts, and Companies.
- Ownership of assigned MQLs by the Head of Revenue Operations for deal pursuit.
- Ownership of all existing Client Communications from Lead or Prospect to Client, signified when a sales handoff to the Client Success Department is complete.
- Ownership of continued Laundry Center Client Account Management to ensure a successful term of service for the Client.
- Hold regular meetings, including quarterly ‘rock’ reviews, with the cross-functional Leadership Team for alignment on priorities and a monthly meeting with the cross-functional project teams to help drive focus and clarity on priorities.
- Respond promptly to sales-related inquiries through various communication channels (email, phone, chat, etc.).
- Conduct in-depth analyses of Laundry Center client needs, pain points, and goals to develop tailored solutions that address their specific challenges and drive value.
- Create and execute strategic account plans that outline goals, objectives, and tactics for maximizing revenue growth and customer satisfaction within the Laundry Center industry.
- Identify opportunities to cross-sell additional products or services to existing clients and effectively communicate the value proposition of these offerings.
- Provide accurate sales forecasts and regularly report on sales activities, revenue projections, and key performance metrics to the leadership team.
- Stay updated on laundry center industry trends, competitive intelligence, and market developments to anticipate client needs and position the company as a thought leader.
- Negotiate terms, pricing, and contracts with clients, ensuring alignment with company policies and profitability targets.
- Establish and maintain proactive communication methods and correspondence with Presso’s current Laundry Center clients and partners to ensure a successful experience post-sale.
- Cultivate and nurture strong, long-lasting relationships with key stakeholders within laundry center organizations, becoming a trusted advisor to the client.
- Collaborate closely with cross-functional teams such as Marketing, Client Success, and Product Development to ensure seamless delivery of products and services to laundry center clients.
- Continuously manage and update the sales pipeline, ensuring that opportunities progress through the sales stages efficiently.
- Stay updated on laundry center industry best practices and participate in ongoing training and professional development to enhance sales skills and knowledge.
- Strong analytical, decision-making, influence, and communication skills.
- Ability to work independently and complete projects within required timeframes.
- Demonstrated ability to lead and inspire cross-functional teams to deliver strong innovation plans.
- Strong problem-solving abilities and a customer-focused mindset.
- Attention to detail and accuracy in recording customer information.
- An entrepreneurial “can-do” attitude to find ways to break down growth barriers.
- Proficiency in using customer relationship management (CRM) software, communication software (Slack), and project management platforms (Asana, Notion).
- Bachelor’s Degree in Business Administration, Marketing, Communications, or a related field.
- 5+ years of experience in business development, account management, marketing, or a related function.
- Experience can and will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
At Presso, we believe that diversity and inclusion are not just buzzwords; they are the foundation of a thriving and innovative workplace. As an equal-opportunity employer, we are committed to fostering a culture that celebrates the unique perspectives, backgrounds, and talents of our team members. We embrace the value that diversity brings to our organization and recognize that it is the driving force behind our success.
We welcome individuals from all walks of life to join our team, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by applicable laws. At Presso, every team member is treated with respect, dignity, and fairness, creating an environment where everyone can contribute their best and grow both personally and professionally.
As we continue to shape the future of the garment care industry, we understand that our commitment to equality is not only essential for our team’s well-being but also for the creation of innovative, forward-thinking solutions. Together, we will forge a path of progress, driven by the diverse perspectives and collaborative spirit of our team members.
Join us in our mission to redefine garment care while building a workplace that embraces diversity and empowers every individual to thrive. At Presso, you will not only find a fulfilling career but also a supportive and inclusive community that values and respects your unique contributions. We invite you to be a part of our team and make a meaningful impact on the world. Together, we will revolutionize the way we care for our clothes and the way we work.